Privacy Policy

Last updated: 14 November 2026

Alovenx ("we", "us") respects the privacy of everyone who uses alovenx.com and our apps, including Counter Book. This policy explains what information we collect and how we use it.

1. Information we collect

• Name, email address and phone number, when you buy a product or contact us.
• Order and payment details. Payments are processed by our payment partners (such as Instamojo or Razorpay); we do not store your card or UPI credentials.
• Business data you enter in our apps (sales, stock, etc.), used only to provide the service to you.

2. How we use it

• To process orders and deliver products
• To provide support and send important updates
• To improve our products and services

3. Sharing

We do not sell your personal information. We share it only with service providers needed to run our business (payments, hosting, email), or when required by law.

4. Security

We take reasonable measures, such as HTTPS encryption, to protect your information. No method of transmission over the internet is 100% secure.

5. Your rights

You may ask us at any time to access, correct or delete your personal information by writing to support@alovenx.com.

6. Cookies

Our website may use essential cookies and your browser's local storage (for example, to remember your language choice).

7. Contact / grievances

For any privacy question or complaint: support@alovenx.com, West Bengal, India.